About us
Your first conversation.
A thoughtful start.
You do not need to have all the answers before reaching out.
Empowering Children. Supporting Families. Building Brighter Futures.
Before an appointment is confirmed
- Discuss your location, the service you are exploring and your child’s age group.
- Confirm the professional’s role, the assessment or visit format, location, duration and any fees or funding arrangements.
- Ask about access needs, interpreters or other support your family may need.
Prepare a few everyday examples
Write down what your child enjoys, what feels easy, which routines are difficult and what you would like to understand. You can bring questions about communication, play, movement, learning or everyday participation.
Ask what to bring
The team should tell you which documents or reports are relevant and how to share them securely. Do not send medical records or a child’s identifying information through this website’s initial request form.
During a conversation or assessment
Expect an opportunity to share observations and ask questions. Ask the professional to explain the proposed process, any findings, recommendations and possible next steps in plain language.
Before you leave
- What are the next steps, and who will contact whom?
- What should we try or observe before the next conversation?
- How will goals and progress be reviewed?
A next step, together
Your child’s next step
could start with one conversation.
If you have questions about your child’s development, we’re here to listen.